Clear answers before your first order.

Our MOQ is 100 pcs per design across rigid boxes, folding cartons and packaging accessories. Send us your specifications and we will confirm the most practical option.

Yes. Each design must meet its 100 pcs MOQ, and approved products can be consolidated into one shipment.

Typical bulk production takes 20 working days after specifications, artwork and order details are confirmed.

Yes. We can review your artwork and provide a digital proof. Physical samples are available before bulk production; timing and sample cost are confirmed by project.

Yes. We can review artwork, check dielines and suggest structures, materials and inserts. You provide the logo and brand assets.

Depending on the product, options include EVA, velvet, molded pulp, corrugated die-cut and paper-based inserts.

We typically quote EXW Xiamen and FOB Xiamen. If you need door-to-door freight, we can request a separate freight quotation through a forwarder.

Samples and urgent small orders can use express or air freight. Larger orders can use sea LCL or FCL, with the final method confirmed by destination and shipment size.

Payment terms are confirmed per project and may include T/T. Sample orders and repeat-order terms are discussed in the quotation.

Send photos and order details within 7 days of delivery. We review whether the issue is production-related or transit-related and agree on the appropriate replacement, credit or carrier claim process.